Terms & Conditions

Terms and Conditions

​

Introduction

Welcome to Spa Palace. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

​

General Terms

1. Acceptance of Terms
   By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Modifications to Terms
   Spa Palace reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

​

Products and Orders

1. Product Information
   We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

2. Pricing
   All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing or product descriptions.

3. Order Acceptance
   We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

4. Payment
   Payments must be made via the methods specified on the website. All transactions are secure and encrypted, and we do not store your payment information.

 

Shipping and Returns

1. Shipping
   We offer shipping to various locations. Due to the nature of some product restrictions, such as chemicals, we may not be able to ship to your location. In such cases, a full refund will be provided. Shipping times and costs are provided at checkout. Spa Palace is not responsible for delays caused by shipping carriers.

2. Returns and Refunds
   See our Return Policy for full details. We will not accept returns or issue refunds for ordering mistakes. We can only discuss a replacement if the product has severe damage. Products must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer.

​

Warranty and Liability

1. Product Warranty
   Our products come with a manufacturer's warranty as specified on the product page. Spa Palace does not offer additional warranties.

2. Limitation of Liability
   To the maximum extent permitted by law, Spa Palace shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our products or inability to use our website.

​

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

​

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising from these terms or your use of the website shall be resolved in the courts of Colorado, United States.

​

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

​

Spa Palace
4275 N Nevada Ave

Colorado Springs, CO 80907
(719) 528-1881
info@spapalace.com